01. Categories of Information

• Contact information such as name, email, telephone number and delivery or billing address.
• Order and transaction records including purchased items, shipping status, refunds and payment method type.
• Customer-service inquiries, photographs and attachments you voluntarily submit.
• Account information where customer accounts are available.
• Device and usage information such as IP address, browser, visited pages and cookie identifiers where collected.

02. Sources of Information

Information may come directly from you during checkout, through an account or support interaction, automatically from store technologies, or from providers involved in payment, fulfillment and shipping.

03. Purposes of Use

• Process payment and fulfill orders.
• Arrange delivery, tracking, returns and refunds.
• Respond to customer questions.
• Operate the website and maintain security.
• Improve website services and understand usage where lawful.
• Send marketing where permitted and manage preferences.
• Meet recordkeeping, tax, legal and fraud-prevention obligations.

04. Cookies and Similar Technologies

Our store and supporting providers may use cookies, pixels and related technologies for essential functionality, preferences, analytics, security and advertising where applicable. Browser controls and any privacy choices enabled on the website may let you manage some technologies; disabling necessary ones may affect cart or checkout functionality.

05. Service Providers and Other Disclosures

Information may be shared as needed with ecommerce hosting, payment providers, fulfillment partners, delivery carriers, customer support and analytics or advertising services where used. We may also disclose information where legally required, to address security or legal claims, or at your direction.

06. Advertising-Related Rights

Depending on location and actual technologies used, some advertising-related data use may be regulated as a “sale,” “sharing,” or targeted advertising. Applicable privacy laws may give eligible customers a right to opt out; submit a request using the email below.

07. Retention and Security

We retain information for periods reasonably necessary for order fulfillment, customer support, fraud prevention, recordkeeping and legal requirements. Retention varies by category. We use reasonable safeguards, but no internet transmission or storage method is guaranteed completely secure.

08. Your Privacy Rights

Depending on applicable law, you may be able to request access, correction, deletion, portability, restriction, objection or an advertising-related opt-out. Requests may be subject to verification and lawful exceptions. Email service@merrivan.com with “Privacy Request” in the subject line.

09. International Processing and Children

Our company and service providers may operate across jurisdictions, and information may be processed outside your country subject to applicable requirements. Our store is not directed to children in circumstances requiring parental consent.

10. Updates

We may update this Privacy Policy to reflect changes in store practices or legal requirements. A revised version will be posted on this page.